Why Conversational AI can be your next customer experience success story

In the wake of Google Assistant, Siri and Amazon Alexa, Conversational AI continues to remain high on the agenda of business leaders. Not least for its efficiency, but also for its prowess in delivering a more efficient, seamless customer experience. And there’s evidence for that. …

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The Machine Learning Process Or Get Data, Clean Data, Train, Test For Accuracy, and Predict

Machine learning has the potential to radically change the application and development of software. However, it is not a fully autonomous process. There is still very much a human element to machine learning and the overall process involves several precise steps. Here is a broad …

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